Odyssey

Support

We're here to help.

Common questions

My ticket didn't parse correctly

Tap the ticket to open it, then tap the pencil icon in the top right to edit any field manually. Changes are saved instantly.

Only one of my flights was detected from a screenshot

Try uploading the PDF version of your itinerary instead — PDF parsing is more reliable than image OCR. If you only have a screenshot, use the manual edit feature to add the missing flight.

How do I invite someone to my trip?

Open the trip → tap the gear icon → copy the trip code. Your travel companion can tap Join on the home screen and paste it to join.

How do I enable Expenses or Car tabs?

These tabs are hidden by default. Open the trip → tap the gear icon → toggle them on under Optional tabs.

The app isn't loading

Odyssey works offline, but requires an internet connection on first launch to sign in. If you're having trouble, try force-quitting the app and reopening it.

How do I delete my account?

In the app, tap the person icon in the top-right of the home screen, then choose Delete account. Your account will be permanently deleted immediately. If you need help, email us below.

Can I use Odyssey offline?

Yes — once you've signed in, your trips are cached on your device and fully accessible without a connection. Changes sync automatically when you're back online.

How do I remove someone from my trip?

Currently, contact us via the form below and we'll remove them for you. Self-service member removal is coming in a future update.


Get in touch

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